Why Our Calls Are More Than Just a Service
Loneliness doesn't speak out loud.
Each day, it quietly slips into the home where the children are long gone,
and the day feels longer than any before.
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Why Our Calls Are More Than Just a Service
Loneliness
doesn't speak out loud.
Each day, it quietly slips into the home where the children are long gone,
and the day feels longer than any before.
That's
exactly why Voláme Srdcem was created – so that on the other end of the
line,
there's always someone who listens, encourages, and reminds people that life
still has its taste.
Our Operators Are Not "Just Callers"
On the
other end of the line are not just voices – they are people who truly listen.
They sense when to encourage, when to ask a gentle question,
and when to simply listen and be present for what the person needs.
Through
this, they bring seniors not only kind words but also reassurance –
the certainty that their story truly matters to someone.
Why the Service Is Paid
Voláme
Srdcem is not a one-time volunteer project or a crisis helpline.
We want our line to be reliable today, tomorrow, and next year –
so that those who turn to us can count on regularity and safety.
That's why
we operate as a professional service.
The fee paid by families or seniors covers our trained team, data protection,
a secure system for working with personal information,
quality technical support, and long-term stability you can rely on.
Where the State Falls Short, the Heart Steps In
In the
Czech Republic, there is currently no national grant or subsidy
that supports regular friendly calls for seniors.
We would
love to apply for such support in the future –
but for now, it simply doesn't exist.
That's why
Voláme Srdcem was founded as an independent project –
one that relies on its own strength and on people who genuinely care about the
older generation.
We Think of Those Who Cannot Afford It
From the
very beginning, we've known that loneliness knows no financial limits.
Not everyone can afford regular calls – and yet, they are often the ones who
need them most.
That's why
we already offer free calls to people in difficult life situations.
We do this thanks to our own resources, as well as the help of partners,
voluntary donors, and kind-hearted people who simply want to do good.
To all who
support us – thank you from the bottom of our hearts.
We are also preparing a Charitable Foundation to expand these free calls
and provide regular support for seniors who otherwise could not afford the
service.
Together, we bring help where it's needed most – with humanity, respect, and an open heart.
A Value That Cannot Be Measured in Minutes
What a
senior receives during a call is much more than just a few words.
It's:
- Closeness and listening – the feeling that someone truly cares about their story.
- Health support – regular human contact that
has been proven to reduce depression,
slow the progression of dementia, and support cognitive health. - Relief for body and mind – less stress, lower blood pressure, better sleep.
Every
conversation brings a bit of light – joy, comfort, and the feeling that someone
cares.
And that, in itself, can work wonders for both body and soul.
An Investment That Truly Matters
In life,
we have only one set of parents and grandparents.
We often spend money on things that fade quickly –
but time and attention for our loved ones are the most precious gifts we can
give.
Yet
today's fast-paced world often makes it hard to be there as much as we'd like.
Work, children, daily responsibilities – they fill every hour.
That's why Voláme Srdcem offers families a helping hand –
our operators become reliable companions, giving seniors time, calm, and full
attention
even when their loved ones can't be there.
Each
contribution toward regular calls is far more than just paying for a service.
It's a message that says:
"You
matter to me. You're not alone.
I want you to have someone who listens and brings you joy,
even when I can't be by your side."
That's an investment
with real, lasting meaning –
for parents, grandparents, and the peace of mind of the whole family.
Together, we're creating a space where loneliness doesn't have the last word.
Whether
you use our service for your family or gift it to someone you care about,
you help keep this bridge alive – for everyone who needs to hear that they are
not forgotten.


