Families often do the best they can. However, in the hustle and bustle of everyday life, it happens that there is not as much time or energy left for regular conversations as we would like. Seniors usually understand this and do not blame anyone. The Calling with the Heart project offers a friendly, calm telephone conversation as support - not a replacement for family - for seniors who miss regular conversations on a daily basis.

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"It's okay, I understand." 

A sentence that thousands of families – children and grandchildren – hear today from their parents and grandparents when they haven't heard from them for a long time. Seniors say it often. With understanding. Without reproach. And very quietly. 

The week starts and the days are filled with work, household chores and duties. The phone remains on the table, time flies. Then we arrive on the weekend for a short visit, or we just call. We make sure that everything is fine, that nothing is happening. And we return again for the next week. 

Not because there is a lack of love. But because we sometimes really have little time and energy. And seniors usually understand us about this. They don't blame us. Unfortunately, they are often alone in between those moments. 

This is where the We Call with Our Hearts project was born. 

We want to help where there is no more time and energy left. 

Calling with the Heart is not a social service or an anonymous or sales call center. It is a project built on something ordinary, but very rare today – a friendly human conversation. 

Our operators regularly call seniors and have friendly conversations with them. About ordinary things, about what they like, what they have experienced, what makes them happy. They do not give advice. They do not deal with finances. They do not talk about politics. They do not judge. They are there as a calm and friendly voice on the other end of the phone. 

We help families with this – not replace them. We know that the love of a family cannot be replaced, nor do we want to. Calling with the Heart is a bridge where the daily reality of families is no longer enough. They also receive feedback from us about whether the call took place and how it went. It is not about the content of the conversation, but about the assurance that their loved one had a pleasant and calm contact. 

Relief for families. Joy for seniors 

Many families tell us that they are greatly relieved. They know that their loved one is not alone all the time and that they have someone to talk to in a friendly way. They don't feel like they are failing or that they "can't keep up". They can be together as much as life allows. 

And the seniors? They tell us with joy. About talking to their children, coming to visit, being with their grandchildren. About small but important moments that are of enormous value to them. 

The moments when a family calls or comes to visit the seniors remain with them for a long time - even in subsequent calls, in memories, in stories. 

We Call with Our Hearts works as a regular service that families provide for their loved ones according to what makes sense to them in their situation.

Even for those who no longer have anyone

We Call with Our Heart is also here mainly for seniors who are completely alone. For those who not only go a whole day, but often much longer without speaking to a living soul. For people who have lost a partner or do not have loved ones with whom they could be in contact. 

For them, every friendly phone call can be crucial. It means that they are not forgotten. That there is someone who will call them just to talk to them. 

What makes Calling with Heart unique: