Did you know that one in four seniors in the Czech Republic suffers from loneliness?
And have you ever thought about how a single phone call can change an entire day?
The Voláme Srdcem project was created to address this silent problem — bringing kind words, genuine care, and joy into the lives of seniors across the country.

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Why We're Here – and How the Project Began

Loneliness is a silent enemy that can be as harmful as illness itself.
Anyone who has spent long days alone knows how easily time can blur together — when there's no reason to get out of bed, no one to share worries or joys with.
For seniors who have lost a partner, have family far away, or whose health no longer allows them to go outside often, loneliness becomes an everyday reality.

In the Czech Republic, one in four seniors spends most of their time alone.
Loneliness affects not only mental well-being but also physical health, which is why it's essential to find ways to reduce this isolation.
That's exactly why Voláme Srdcem was created — to fill that emptiness with a human voice, a kind word, and genuine interest.

Our "calls for seniors" are not just about talking on the phone.
They're about building relationships and creating moments of connection that bring joy and meaning.
Every call is a reminder that someone cares — and that has an immeasurable value.

Regular friendly calls help improve mood, motivate activity, and bring joy into everyday life.
Our clients often say they look forward to each call because they know someone on the other end truly listens and cares about them.

More information: www.volamesrdcem.cz

How Voláme Srdcem Was Born

The project wasn't created from a business plan — it grew out of life experience.
Co-founder Iva spent many years caring for her loved ones.
Thirty years ago, she cared for her great-grandmother, who spent the last year of her life bedridden.
Twenty years later, she cared for her grandmother, who was seriously ill for many years and needed daily support in her final months.
Shortly after her passing, Iva's father also fell seriously ill and required round-the-clock care.

These experiences revealed that caregiving is not only about food, medicine, or doctor visits.
It's also about human connection — a shared laugh, a story told, or simply listening to memories that might otherwise fade away.

During these years, Iva was supported by her mother and her young son Michal, who, despite his age, helped as much as he could.
From an early age, he learned that care is not only about physical help — it's about bringing joy and warmth to someone's heart.

Today, Iva and Michal continue to care for Iva's mother.
That's why Iva has worked from home for years — to always be there when needed.
It was during this time that Michal came up with the idea of sharing their empathy and experience with others through a service offering regular friendly calls for seniors.

He was inspired by Iva's years of work in a call center, where he saw how much joy a simple, kind conversation can bring.
His idea and their shared life story came together — and Voláme Srdcem was born.

It's a family project, where Michal stands at the head of the company, and Iva is its heart and driving force.

More at www.volamesrdcem.cz

Combining Experience and Heart

Thanks to her previous work in a call center, Iva gained valuable experience in communication, conducting conversations, and training new team members.
She combined all of this with deep empathy, which lies at the heart of every call.
Her goal was to create a service that would not feel cold or formal — but rather personal, friendly, and genuinely human.

From the very beginning, it was clear that remote support for seniors had to be flexible and sensitive.
Every senior has different needs, interests, and rhythms of conversation.
That's why our operators always adapt each call so that the client feels comfortable — whether they're in the mood for a long chat or just a short exchange.

We believe that supporting seniors makes a real difference not only to their emotional well-being, but also to their overall health.
A regular, friendly conversation can lift the mood, bring energy, and motivate small everyday activities that make life brighter — whether it's brewing tea, listening to favorite music, or taking a short walk.

What Our Service Offers

The Voláme Srdcem service is simple — yet deeply effective.
Clients (or their relatives) choose a remote care package that best suits their needs.
They then receive calls at prearranged times from their dedicated operator — a person they already know and look forward to hearing from.
We always call from the same phone number, providing a sense of safety and familiarity.
These are not anonymous calls — they are personal connections.

Each call can take many forms:

• Friendly conversations about everyday life

• Sharing memories

• Motivational talks

• Practical information

• Gentle reminders or risk awareness

• Sharing joy and small daily moments

Every conversation is tailored to the individual, ensuring that each senior feels the call has meaning and brings real value.

Long-Term Benefits for Seniors

Ongoing emotional support has a measurable effect on seniors' daily lives.
Many of our clients tell us that thanks to regular calls, they feel more engaged, more cheerful, and more motivated to enjoy everyday activities.

Psychologists confirm that even brief social contact can reduce feelings of isolation and improve cognitive functions such as memory, focus, and speech.
Regular phone conversations also help maintain memory and stimulate communication skills.

Because our operators speak with clients regularly, they also notice small changes in behavior or mood that might signal potential issues — and can gently inform family members or caregivers if needed.

Support for Families

Our service benefits not only seniors but also their families.
Many relatives want to stay in regular contact, but work obligations or distance make it difficult.
With Voláme Srdcem, they have the reassurance that their loved one has companionship, care, and someone who genuinely thinks of them.

This brings peace of mind to families who know that their parents or grandparents are not alone and have steady emotional support whenever they need it.

Service Packages and Individual Care

We understand that every senior is different.
Some want to talk every day, others just a few times per month.
That's why we offer different call packages, which can be adjusted to each person's needs.

Clients can choose from several packages — from a few friendly conversations a month to regular calls several times a week.
For families, we also offer special packages with feedback, providing short updates by email or regular summaries after selected calls.
This way, families know their loved one is cared for — not only practically but also emotionally.

More about our packages and services: www.volamesrdcem.cz

Help for Seniors Who Need It Most

Thanks to the generosity of our donors and partners, we also provide the "Help for Seniors" program — free of charge for those who cannot afford the service.
This ensures that no one is left out because of their financial situation.

Learn more about how to support our mission at www.volamesrdcem.cz

Why Human Connection Matters

Research shows that loneliness can have a negative impact on health comparable to smoking or obesity.
People who are socially isolated face higher risks of depression, anxiety, and physical decline.
That's why regular phone support for seniors is not a luxury — it's a necessity.

Each of our calls helps seniors maintain emotional balance, curiosity, and engagement with life.
All of these factors contribute to a longer, happier, and healthier life.

How Phone Support Helps

Improved mood – a human voice brings warmth, comfort, and a sense of safety
Cognitive support – regular conversations stimulate memory and thinking
Encouragement for daily activity – motivation to stay active and engaged
Health awareness – early detection of changes or warning signs

These benefits are confirmed not only by our clients but also by their families. One daughter of a client shared:

"Thanks to the regular calls, my mom smiles again. You can see she looks forward to every conversation and always has something new to talk about. She used to spend all day in front of the TV, but now she tells me everything she discussed with you."

A caregiver working with seniors every day added:

"In daily care, I can see how much a friendly conversation helps. Just a few minutes can make a senior calmer, more open, and happier. This kind of support is truly irreplaceable."

How Readers Can Get Involved

There are several ways to help:

1. Order support for yourself or a loved one
If you know a senior who would appreciate regular friendly calls, you can order the service easily. Choose a care package, agree on the schedule, and we'll take care of the rest.

2. Donate a call package to a senior in need
Many seniors cannot afford the service. With the help of our donors and partners, we provide free calls for those who need them most. You can donate to a specific person or to our general fund.

3. Become a project partner
Companies, foundations, and individuals can support the project financially or materially. Your help enables us to reach more seniors across the country and bring human connection where it's needed most.

4. Share our story
You can also support us by sharing information about Voláme Srdcem — through social media, articles, or word of mouth. Awareness itself changes lives.

More details can be found at www.volamesrdcem.cz

Added Value for the Community

Voláme Srdcem is not just a service — it's a way to connect generations.
Our operators often hear valuable life stories, memories from history, or even family recipes from seniors.
These conversations enrich not only our clients but also us.

Our goal is to make remote care for seniors a natural, respected part of long-term support — not just an emergency solution.

Our Vision for the Future

We aim to expand the Voláme Srdcem project throughout the Czech Republic — reaching seniors in every region, city, village, and even the most remote places.
We believe every senior deserves human contact and the feeling that someone truly cares, no matter where they live.

In the near future, we will also launch the Voláme Srdcem Foundation for Joy, and establish a Sheltered Workshop, where small gifts for seniors will be made — as surprises during the year or thoughtful birthday presents.
This way, our phone calls won't just bring kind words and connection, but also tangible joy that warms the heart twice over.

Corporate partners will also be able to contribute to these "Joy Packages", making every gift a symbol of care, kindness, and solidarity.

Our Motto

"A kind conversation can change an entire day and bring a smile to someone's face."

We believe that friendly phone support for seniors can be that very conversation — the one that gives the whole day new meaning.

Learn more or get involved at www.volamesrdcem.cz

Final Words

Loneliness is not just a feeling — it's a state that affects both health and quality of life.
The Voláme Srdcem project was created to help overcome it.
We offer phone calls that bring joy, reassurance, and the comforting feeling that someone cares.

If you know a senior who could benefit from our service, or if you'd like to support us, visit www.volamesrdcem.cz and join us.

"It only takes one phone call to change an entire day — join us in spreading joy."